Archie

Terms of Service

Last Updated: December 1, 2025

IMPORTANT NOTICE: THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION PROVISION AND WAIVER OF JURY TRIALS AND CLASS ACTIONS GOVERNING DISPUTES ARISING FROM USE OF THE SERVICES. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE DISPUTE RESOLUTION AND ARBITRATION SECTION BELOW. PLEASE READ CAREFULLY.

These Terms of Service (these "Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("User", "you" or "your") and Signature LLC, doing business as Archie ("Company", "we", "us", or "our"), concerning your access to and use of the ArchieML.com website, the Archie mobile application (the "App"), and any related services, features, content, or applications offered by us (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.

1. Nature of Services & AI Disclaimer

1.1 Informational Purposes Only

THE SERVICES PROVIDE PRODUCT SAFETY ANALYSES GENERATED BY ARTIFICIAL INTELLIGENCE ("AI"). THESE ANALYSES, SCORES, AND RECOMMENDATIONS ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL SAFETY CERTIFICATION, LEGAL ADVICE, MEDICAL ADVICE, OR A GUARANTEE OF SAFETY.

You acknowledge that the analysis provided by Archie regarding chemical toxicity, physical hazards, flammability, choking risks, pet safety, kid safety, allergens, and electrical danger is probabilistic in nature. It is based on visual recognition and pattern matching against available datasets, which may be incomplete or out of date.

1.2 No Substitute for Professional Testing

The Services are not a substitute for rigorous laboratory testing, government-approved safety inspections, or expert consultation. You should not rely solely on the Services to determine the safety of a product for yourself, your children, or your pets. Always verify product safety through official manufacturer documentation and regulatory bodies (e.g., CPSC, FDA).

1.3 AI Hallucinations and Errors

Artificial Intelligence systems are subject to "hallucinations," errors, and biases. The Services may incorrectly identify a product, miss a potential hazard, or flag a safe product as hazardous. We do not warrant the accuracy, completeness, or reliability of any safety score or analysis.

2. Eligibility and Account Registration

2.1 Eligibility

The Services are intended for users who are at least 18 years old. By using the Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2.2 Account Security

To access certain features, you may be required to register an account. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

3. User Content and License

3.1 User Content

The Services may allow you to upload, submit, or transmit content, including but not limited to photographs of products, labels, packaging, and text descriptions (collectively, "User Content"). You retain ownership of your User Content.

3.2 License Grant to Company

By providing User Content to the Services, you grant Signature LLC a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services and the Company's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Services in any media formats.

3.3 AI Training

You specifically acknowledge and agree that your User Content, including uploaded images, may be used by the Company to train, improve, and refine our machine learning models and AI algorithms. This allows us to enhance the accuracy of safety analyses for all users.

4. Intellectual Property Rights

Unless otherwise indicated, the Services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

5. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying algorithms of the App or Services.
  • Use the Services to mislead others regarding the safety of a product or to create fraudulent safety reports.
  • Upload or transmit viruses, Trojan horses, or other material that interferes with the uninterrupted use and enjoyment of the Services.
  • Use the Services in a manner that violates any applicable law or regulation, including consumer protection and product safety laws.

6. Payment and Subscriptions

We may offer paid subscription plans or one-time purchases for premium features (e.g., unlimited analyses). You agree to pay all fees and charges associated with your account in accordance with the billing terms in effect at the time the fee or charge becomes payable. All payments are non-refundable unless expressly stated otherwise in writing.

7. Apple and Android Devices

The following terms apply when you use the App obtained from the Apple App Store or Google Play Store (each an "App Distributor"):

  • The license granted to you for our App is limited to a non-transferable license to use the App on a device that utilizing the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service.
  • We are responsible for providing any maintenance and support services with respect to the App as specified in these Terms or as required under applicable law. You acknowledge that the App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  • You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE AI ANALYSIS, SAFETY SCORES, OR RISK ASSESSMENTS. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES OR YOUR RELIANCE ON ANY ANALYSIS PROVIDED BY THE SERVICES.

9. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $100.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your User Content; (2) use of the Services; (3) breach of these Terms; (4) your reliance on the safety analysis to use, buy, or give a product to a child or pet that results in harm; or (5) any overt harmful act toward any other user of the Services.

11. Dispute Resolution and Arbitration

11.1 Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA").

11.2 Class Action Waiver

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

12. Governing Law and Venue

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles. You agree that any legal action or proceeding between you and Signature LLC dealing with a dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Santa Clara County, California.

13. Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change. You are encouraged to periodically review these Terms to stay informed of updates.

14. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Signature LLC
3101 Park Blvd 1st Floor
Palo Alto, CA 94306
United States

Email: [email protected]